配送ポリシー
You will find the related shipping time when check out the order, and receive a notification email when your order has shipped. We offer free shipping worldwide with over 30 countries, and shipping tax included.
Processing Time
All orders are processed within 1 to 2 business days (excluding weekends and public holidays in China).
Shipping Countries
| NA Area: | United States, Canada |
| EU Area: |
United Kingdom, Armenia, Austria, Belgium, Croatia, Czechia, Denmark, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland |
| Asia Area: | Japan, Malaysia, South Korea, Singapore, Thailand |
| Oceania Area: | Australia, New Zealand |
| Middle East: | Israel, United Arab Emirates, Saudi Arabia |
Some newly added countries and areas may not listed, you could try to check out with the address first. Contact us when you are failed to check out.
Warehouses
Our fulfills depending on where stock is available.
| CN warehouse: | ships to all the shipping countries |
| US warehouse: | ships to US |
| CA warehouse: | ships to Canada |
| EU warehouse: | ships to EU countries |
| UK warehouse: | ships to UK |
| JP warehouse: | ships to Japan |
* For most products, we will ship them from the CN warehouse.
Lead Time of Chinese Warehouses
| Area | Country | Shipping Method | Shipping Time | Forwarder Contact |
| NA | United States - Most states | PostLink | 9-12 days | USPS: (+1 800) 222 1811 |
| NA |
United States - Far states(Alaska, Hawaii, Puerto Rico) |
Singapore Post | 15-25 days | Puerto Rico: 1-800-275-8777 |
| NA | United States - Military Addresses Outside of the Physical United States | Singapore Post | 15-25 days | |
| NA | Canada | Global Express | 12-17 days |
Canada Post: 1-866-607-6301 or 1-877-632-6347 |
| UK | United Kingdom | PostLink | 8-15 days | RoyalMail: +44 1752387112 |
| EU | Austria, Belgium, Czechia, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Lithuania, Luxembourg, Netherlands, Portugal, Spain, Sweden, Switzerland | PostLink | 8-15 days | |
| EU | Armenia, Croatia, Iceland, Latvia, Norway, Poland, Romania | Singapore Post | 15-25 days | |
| Asia | Japan, South Korea, Singapore | PostLink | 8-10 days | |
| Asia | Malaysia, Thailand | Singapore Post | 10-20 days | |
| Oceania | Australia | PostLink | 11-14 days | https://www.aramex.com.au/contact-us/aramex-depot/ |
| Oceania | New Zealand | Global Express | 7-10 days | |
| Middle East | United Arab Emirates, Saudi Arabia | PostLink | 9-16 days |
* The shipping time does include the processing time. Orders are typically shipped 1-2 business days after they have been placed.
Tracking
A tracking number will be sent to you by email. And you could check the shipping status from this link: https://www.17track.net/en
Taxes & Duties
For most countries and areas, Maecker will take the customs duty, shipping tax, and VAT tax. Customers don't need to take any tax. But some countries and areas take extra customs fees, please find them in the list below.
Countries or areas that need custom fee
US: Zip codes start with 006-009,967-969,995-999, APO/FPO address, PO Box address.
UK: Zip code with JE
France: Zip code with 97, 98, 00, PO BOX, or military address
Spain: zip code with 07, 35, 38, 51-99
Portugal: zip code with 9
Austria: 6991, 6992, 6993, 6691
Others: Norway, Iceland, Romania, Bulgaria, Croatia, Republic of Serbia, Taiwan, Singapore
* Please note that these shipping times are estimates and aren't guaranteed. If you have any questions about shipping or delivery, please contact us by support@maeckervr.com.
